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Terms and Condition
1. General Terms
1.1 All prices are VAT Exclusive.
1.2 Quotations are only valid for 7 days.
1.3 All orders that require branding or alterations of any sort should be paid in full with the placing of the order.
1.4 If you did not receive the correct item, did not receive the correct quantity or the item is damaged, it must be reported within 48 hours of receiving the order.
1.5 Products have a limited manufacturing guarantee.
1.6 All overall suits supplied, are based on jacket sizes.
1.7 Our expected delivery date is merely an estimated time of delivery, we can therefore not be held liable for any cost incurred due to late delivery.
2. Exchanging of goods
2.1 All requested exchanges must be communicated within 5 working days of receipt.
2.2 A handling fee of 25% may be charged for late exchanges.
2.3 Items being exchanged must be in immaculate condition – unworn, unwashed and in the original packaging.
2.4 Special items i.e. rainwear, altered, promotional, branded items and consumables can’t be exchanged or credited.
2.5 Unfortunately, no exchanges after 30 days from the date the order was delivered.
3. COD payment terms
3.1 All written communication regarding payments will be regarded as an agreement and will therefore be handled as such.
3.2 All COD orders must be paid upon receipt of invoice. The delivery will commence thereafter. Payment options for offsite clients are electronic bank transfers. However, when you are doing the payment on our premises, we have debit / credit card facilities.
4. Account payment terms
4.1 All written communication regarding payments will be regarded as an agreement and will therefore be handled as such.
4.2 When the credit limit is reached, the balance that will be exceeded must be paid before any order(s) can be processed.
4.3 On all overdue payments, interest could be charged at 2.5% on the outstanding amount (including interest and admin fee outstanding)
4.4 30 days past account terms; a letter of final notice could be given.
4.5 40 days past account terms; further legal steps may be taken.
4.6 Admin and recovery fee may be charged at R350 (Vat ex) per transactions.